Description
Salary range: £27,030 - £27,855 (pro rata) p.a. incl. London weighting
Contract: Permanent
Hours of work: Part Time 10 hours per week
Location: Brent Libraries
An excellent offer…
Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent’s diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here.
The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.
Brent Libraries deliver customer focussed culture, learning and information services in one of the most diverse boroughs in London. All our libraries have self-service technology, a wide-ranging book stock, regular reading and learning activities and a year-round programme of tailored events. We also offer e-books, e-audio and online resources available 24/7.
The Post
The Library Support Worker post offers the opportunity to make a difference in Brent, providing frontline services to customers of all ages and backgrounds.
This role assists in the day-to-day frontline library service delivery, welcoming customers into the library, assisting them with finding and borrowing items, signposting to information, support for accessing e-Library services, support for activities and maintaining safe and accessible library spaces and resources. You will also assist to deliver a locality-based outreach programme to promote the library beyond the current user groups.
Our libraries are open seven days a week. This position is for a number of 10-hour posts to be worked over weekends.
This is an exciting time to join the Council as we continue to modernise and develop our library estate and outreach services and ensure our Libraries, Cultural and Heritage offer exceed our residents’ expectations.
The Person
We are looking for candidates with an aptitude for working in a busy customer facing environment and the ability to engage and communicate with a diverse range of service users.
Experience of working in teams is essential, along with the ability to demonstrate the good people skills necessary to provide a professional and proficient service.
You should have excellent communication skills (verbal and written) and be able to express yourself clearly and confidently.
Candidates should have enthusiasm for books and reading and a passion for supporting literacy and learning is also important.
Closing Date: Thursday 14 November 2024 (23:59)
Additional Information
If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement.
Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application.
We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances.
The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found
here.
Brent has a positive approach to flexible working.
As a disability confident employer Brent welcomes applications from people with all disabilities, including “non-visible” disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on
recruitment@brent.gov.uk