HDU Ambulance Care Assistant (Bank)

We have a fantastic opportunity for an Ambulance Care Assistant to join our team based in Stoke on Trent. This is a bank (zero hour) position.

A FREC3 (First Response Emergency Care Level 3) qualification is required for this position. Please only apply if you have this.

If you're passionate about people and feel you want to make a difference at work, then consider a career with us.

An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.

Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.

Other duties include:

• Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
• Building rapport by effectively communicating with patients and their relatives/friends
• Responsible for lifting, securing and helping service users in and out of the Ambulance
• Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospital’s or to family/friends at their homes.
• Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights.
• Assisting service users with challenging behaviour and/or mental health illnesses
• Ensuring that the ambulance is kept safe, clean and tidy

To be considered as an ACA, you will need to be:

• FREC3 qualified
• To be a calm, considerate, careful driver, with no more than six penalty points on your license - full manual licence required
• Committed to patient care
• An effective communicator and experience of communicating with others in what can often be emotional circumstances
  
• To have a natural flair for team working and collaboration
• Be physically fit for patient handling and moving
• Pass an Enhanced DBS check (company funded)
  
• Familiar with the local and surrounding area

About Us

The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand, therefore as a combined business we are now known as EMED Group.  We are the largest Patient Transport and Care Partner to the NHS with more than 2,500 colleagues across 50 depots. Our ambition is to continue developing transport services that improve the health and wellbeing for people across our local communities by providing transport that supports patient care, community support, secure mental health and medical courier services.

EMED Group are committed to providing equal opportunities and we endeavour to provide an inclusive and safe working culture for all. 

Please note that this role will be subject to several regulatory pre-employment checks, and you will be asked to provide details of your full employment history should you be invited to an interview. Your HMRC record, available to download from the Government Gateway may help you in preparing this information when required.