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Senior Support Worker – Dibden Road

St Martins
Full-time
Apply online
Norwich, Norfolk, United Kingdom

St Martins has a full time vacancy for a Senior Support Worker at Dibden Road!


Dibden Rd is a 23-bed hostel. Comprising of 18 beds in the main building and 5 Assured short hold tenancies. The hostel aims to support men at risk of social exclusion who are aged 18 and above to establish their housing pathway into independent living. The people using our service will be empowered to live more independently, ensuring that each person has a greater choice and control over every aspect of their life.


The post holder will be part of a team, assessing residents’ and developing an achievable person-centred resettlement action plan. Motivating and engaging residents to work with other agencies and support networks using the team around me approach to move on independently.


You can make a difference working with St Martins!


We are looking for team members who bring passion, drive and tenacity every day to make a difference; building on an inclusive and diverse team that is representative of the people and communities we serve.


St Martins wouldn’t be St Martins if it wasn’t for our highly skilled and dedicated team, committed to our mission and values. Our empowered team members deliver high quality support to some of the most vulnerable people in our society and strive for change through education and advocacy in our community.


St Martins is committed to using the Psychologically Informed Environment (PIE) framework to inform and continuously develop the care and support we offer (PIE Statement).


Here at St Martins, you can expect comprehensive in house training, with progression and development at the forefront for our teams, including apprenticeships, higher qualifications and career advancement, to ensure a progressive and nurturing environment.


We are accredited as a Real Living Wage employer, joining more than 3,500 employers across the UK who voluntarily pay the living wage – because a fair day’s work deserves a fair day’s pay.


St Martins is placed number 5 in the best charities to work for in the Best Companies list 2023. We ranked 18th in the UK’s best mid-sized company, and 17th in the Best Regional Employer.


When you join us, you are joining a family!


Why work for St Martins?


We are looking for:


  • Someone with the passion and drive to support anyone finding themselves in this situation.
  • Evidence of emotional resilience and tenacity to provide support day & night, even when faced with resistance.
  • Experience of supporting people who have poor mental health, addictions or who are ex-offenders.
  • Ability and willingness to be flexible and work unsociable hours, including evenings, weekends and Bank Holidays and cover sleep-ins. 
  • Senior Support Worker Job Description 


You can expect:


  • The support and guidance of working for one of the top 5 best charities to work for, in the Best Companies list 2023.
  • A comprehensive training programme, whilst gaining experience in the fields of criminal justice, social care, mental health, and housing law.
  • You will have a personal development programme tailored to your interests within our field of work.
  • Up to 29 days holiday and from your first day an additional ‘birthday’ holiday to be taken in your birthday month.
  • Employee Assistance Programme (EAP)- that provides a 24hr helpline to support you and those living at the same address (over the age of 16) through any of life’s issues or problems. Including up to 6 sessions of face-to-face, telephone or online counselling, per issue, per year, including CBT.
  • We offer access to a service that provides team members and people living at that address, GP appointments 24/7 365 days a year accessible from anywhere in the world.
  • Keep more of what you earn by taking advantage of our salary sacrifice schemes! Team members can benefit from lower tax contributions and increased payments into their pension. In addition, St Martins offers non-cash benefits, such as the purchase of high value items such as bikes and technology, including laptops and smartphones.
  • Access to discounted products and services, including: ‘Blue Light’ discount card, wellbeing platform, Pension scheme and life insurance.
  • Our Values and Mission


For further information on the role, please contact Sharna O'Brien, Dibden Road Manager on 01603 413 820.


CLOSING DATE: 6th September 2024