Payroll Specialist

Thanks for stopping by! We’re Doctor Care Anywhere: a leading digital platform, with a clear vision to be the primary care provider of choice for digital healthcare – and that all starts with our brilliant team.

We are the UK’s largest private provider of telehealth services. We work with insurers, healthcare providers and corporate customers to provide healthcare services to more than 2 million patients every year. From doctors and designers to software developers and marketers – we’re proud of our people, who love working together to enhance patient experiences for the better. It’s why every year, we help over 2 million people speak to a GP or ANP by video or phone, anywhere in the world.

Our story started back in 2013, and as we continue to grow, we’re looking for the very best talent to help us achieve our ambitious goals. If you’re highly motivated and would love to work with us as we continue to grow, then we would love to hear from you

Your new role: As the Payroll Specialist, you will play a pivotal role in ensuring that all payroll operations run smoothly. You'll be the go-to person for resolving any payroll-related inquiries and complete accurate and timely remuneration for our colleagues. You will establish strong relationships with both internal partners and the payroll provider, providing seamless payroll process at all times.

As the Payroll Specialist, you will be responsible for the overall payroll function, ensuring your support and availability throughout crucial periods of the monthly payroll calendar. Additionally, you will lead various projects focused on process improvement, high-level reporting, and data cleansing to ensure continuous enhancements in our payroll operations.

Salary: £26,000 - £28,000 pa

Application Deadline: Midday Monday 2nd September - We may close the application before the stated deadline if we receive a substantial number of applications.

• Ensure all fixed and variable payroll-related data, including information on new starters, leavers, and variable pay elements, is captured in BambooHR and seamlessly transferred to payroll upload files. 
• Responsible for completing thorough payroll checks to ensure the accuracy and integrity of payroll data before authorising payment. 
• Proactively manage and resolve all payroll-related queries, including complex and technical issues, with a high level of professionalism and in a timely manner. 
• Collaborate with internal stakeholders and the payroll provider to address specific payroll challenges. Drive continuous improvement initiatives through the analysis of key performance indicators (KPIs) and data-driven insights. 
• Oversee and conduct all necessary reconciliations, controls, and risk management processes to ensure the accuracy and compliance of company payrolls. 
• Ensure strict adherence to Auto Enrolment and Real-Time Information (RTI) requirements, as well as all relevant HMRC regulations. 
• Complete all month-end administrative tasks efficiently, ensuring that all payroll-related processes are finalised and documented. 
• Take ownership of the entire payroll lifecycle, from data entry to final payment, ensuring a smooth and efficient process. 
• Build and maintain strong relationships with key stakeholders to continuously enhance internal payroll processes, driving operational excellence and efficiency. 

Experience  

• (Essential) Previous experience working within a payroll role (or similar), with 2+ years of experience. 
• (Desirable)  Experience working with ‘RSMUK’ and using ‘BambooHR’ systems.

Key attributes/ “person spec”  

• Demonstrate a keen eye for detail, ensuring tasks are carried out with care and accuracy. Regularly identify areas for improvement and takes initiative to contribute positively. 
• Strong organisational abilities, allowing for effective prioritisation of tasks. Adapt to changes and manages multiple responsibilities. 
• Effective Communication; verbal and written communication skills, enabling clear and concise information exchange with internal  audiences. 
• Maintain updated knowledge of current payroll legislation, including Income Tax, Court Orders, National Insurance (NI), Statutory Maternity Pay (SMP), Statutory Sick Pay (SSP), Statutory Paternity Pay (SPP), Statutory Adoption Pay (SAP), Student Loans, records retention periods, and statutory changes. Applies this knowledge to ensure compliance and accuracy in payroll processing. 
• Contribute to team objectives by building strong relationships with all stakeholders. Work collaboratively to achieve shared goals and fosters a positive team environment. 
• Proficiency in Microsoft Office Suite, such as Excel, Word, and PowerPoint to enhance productivity, data analysis, and reporting. 
• Manage multiple projects while maintaining focus on priorities. Utilises effective time management strategies to ensure high-quality outcomes. 
• Solid understanding of general business operations, enabling informed decision-making and contributing to the organisation's overall success. 
• Display creativity and proactivity in problem-solving. Shows a strong desire to learn and grow, continuously seeking opportunities for personal and professional development. 

We understand the importance of good health and happiness for our patients and our team is just the same. You should expect to be as supported and valued being a member of our team and have the freedom to make the most of your role and career with us! When you’re part of the team you will have access to:

• 🩺 Private Medical Insurance: We've got you covered including Opticians & Dental appointments!
• 👩‍⚕️ Doctor Care Anywhere subscription: For you and 5 of your family and friends, Get ready to enjoy health consultations on the go!
• 🏝️ 25 Days Holiday + Bank Holidays (FTE): You've earned it! Enjoy time off to recharge, explore, and make incredible memories.
• 🎁 Birthday Day Off: Go and celebrate however you like!
• 🧘‍♂️ Buy' up to 5 days of additional annual leave (FTE) as part of our focus on health and wellbeing
• 🌳 Company Pension scheme planting a money tree for your future
• 🌈 Charity Days: Join us in giving back to the community! We're all about making a difference together.
• 👶 Enhanced Maternity and Paternity Pay: Extra support during this special time.
• 🚴 Bike2Work Scheme: We love an eco-friendly commute!
• 🏡 Remote Working: Work where you're comfortable.
• 🚀 Development Opportunities: Get ready to grow, learn, and make strides in your career!

Doctor Care Anywhere is committed to safeguarding and promoting the welfare of its patients and expects all Colleagues to share this commitment. This post is subject to satisfactory DBS and reference checks.