Healthcare Assistant

Who are we? 

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through better sight and eye health. 

We care for more than 225,000 NHS and private patients a year in over 26 locations and we’re growing. 

Role overview 

We are looking for a new Healthcare Assistant to join our Bristol team. This role will work across Newmedica’s Bristol locations at Aztec West & Clifton which will be 40 hours over 4 days per week, including weekends on a rota basis.

The Healthcare Assistant will have an active role in the theatre pathway, working with patients and the full multidisciplinary team to ensure a safe and successful patient journey. Initially trained in diagnostic testing, the Healthcare Assistant will then move into a theatre-based role where they will be trained in the areas of Admissions, Theatre and Discharge. During admissions the role will involve working with patients to ensure their records are up to date, that they have all of the necessary information, and importantly that they are supported and prepared for their surgery. In theatre the Healthcare Assistant will support in the preparation of theatre, assist in conducting essential checks, and will work with the scrub nurse and theatre team to ensure that theatre processes and protocols are maintained at all times. During discharge, the Healthcare Assistant role will be patient focused, providing refreshments, ensure that individuals have all the necessary information for post-surgical care, and completing documentation for discharge. This includes dispensing medications under supervision following completion of competency assessments which full training will be provided.

The healthcare assistant role is varied and training will be provided in all areas. Once established within the role, the Healthcare Worker will have the opportunity to move forward into formal scrub training program supported by Newmedica.

We need someone who is process driven and also incredibly patient focused. They will need to put patients at ease whilst also maintaining a high level of accuracy in record keeping and documentation.  

What skills and experience do I need? 

We’ll provide training so experience isn’t always needed, but the following things will be  

advantageous: 

• Minimum of GCSE, or equivalent, in Maths and English
• A passion for healthcare and supporting patients.
• An excellent grasp of the English language, both verbally and in written format.
• Proven clinical and or administrative skills with the enjoyment of the routine and rhythm of a process driven and regulated environment.
• A competent user of computer systems and programmes.
• Committed to deliver consistently high standards of care to patients.
• The desire for, and commitment to, continuous professional development.
• Previous experience in a healthcare or surgical environment is an advantage.

What we’re offering 

• A salary of £25,200
• 20 days annual leave plus bank holidays
• A company pension scheme
• Access to a range of benefits including free eye tests, discounted or free glasses, a free 24/7 well-being/counselling/advice service and a retail/technology discount scheme.
• An environment where your learning and development is supported through a range of various learning tools and courses.
• Working with a friendly multi-disciplinary team passionate about improving the lives of our patients 
• A bright, spacious and modern working environment, built to the highest standards

If you would like an informal chat about the opportunity or to request a job description, please contact Bristol.HR@newmedica.co.uk 

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. 

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this in both the running of our services and how we recruit our staff. We actively encourage applications from everyone with the essential requirements of the job, regardless of any protected characteristics. 

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age, disability, sexual orientation, race, language, religion, ethnic or social origin