Complex Needs Support Worker

• Annual salary of £27,947 (FTE)
• Permanent role
• Full-time (37 hours Mon-Fri)
• Based in Rochdale

Proposed Interview Date: Wednesday 11th September 2024 

The role

This role is commissioned by Rochdale Borough Council as part of the PHP (Personal Housing Plan) Intervention and Prevention contract.

The purpose of this role is to provide crisis intervention and a range of holistic support services and interventions to vulnerable adults experiencing homelessness.

You will be required to work in a holistic way with a focus on preventing homelessness and improving the health and wellbeing of adults with multiple and complex needs.

You will work in conjunction with the RBH Homelessness assessment outreach team to input into and develop Personalised Housing Plans (PHSs) for individuals experiencing homelessness and provide ongoing support to sustain positive outcomes.

The right fit

• Experience of working with individuals with multiple and complex needs.
• An understanding of the barriers faced by those affected by homelessness and experiencing multiple and complex needs.
• An understanding of the Homelessness Reduction Act 2018 in its approach to preventing homelessness.
• Experience of delivering support that supports and empowers change.
• Excellent communication skills including report writing, use of IT and professional representation of the organisation.
• Ability to consult, identify and facilitate key activities to promote wellbeing.
• Ability to demonstrate effective partner relationships and multi -agency working.
• Ability to assess need and deliver effective support appropriate to need.
• Skill and experience in signposting service users to appropriate services.
• This role will require an Enhanced DBS.

Who we are

Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham.

We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live.

Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers.

Next steps

If you like what you’ve read so far and think you’ve got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role.

Our People Services team will review your application and will be in touch shortly.

What we offer

Petrus really is a great place to work – and you don’t have to just take our word for it! We’re an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status.

We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives.

We also offer a fantastic reward and benefits package which includes:

• A range of flexible working options.
• 25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.
• 6 additional days for volunteering.
• 5% Employers Contribution to the Pension Scheme.
• £250 annual ‘Live and Learn’ allowance to spend on learning any new skill.
• Enhanced maternity, paternity and adoption pay schemes.
• Employee Assistance Programme and health and wellbeing initiatives
• A wide variety of exciting learning and development opportunities.
• Interest free loans to assist with the purchase of computer equipment and travel season tickets.
• Monthly staff lottery scheme.

"We regenerate places and create opportunities for people"

We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we’d encourage you to submit your application as early as possible.

INDHP