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With an experience of home-based care services for more than 10 years in England we firmly believe that if you want to stay at home to receive care - you can - regardless of your location or condition. You don’t have to move into a residential care home. We support you to maintain your chosen lifestyle. We believe that each customer is unique, with their own individual preferences and needs. So we provide you with the homecare and support you want, in exactly the way you require. It is your life and your care, so it must be your way.
There are many benefits to get care service at your own home. The main advantage is that the person receiving care can stay in the environment they’re most familiar with. They can be around the people and things they know and love best. Getting used to a new and unfamiliar environment is difficult at the best of times. Coupled with the disruption to routines and lifestyles, such a move can cause significant amounts of distress and not just to the individual – it impacts the whole family.
Goldstar Care Services provides you with a fully managed live in or visiting care service. Unlike an introductory agency we are fully regulated by Care Quality Commission. We manage every aspect of your needs for total peace of mind, including regular supervision and ongoing training for our carers.
Our experience, size and scope mean we have an unrivalled network of carers, nurses, social workers and trainers. Every family is different and so this capacity allows us to be responsive and flexible. We pride ourselves on our carer strength and depth and it’s this diversity that allows us to offer an excellent choice and matching process.
Whether it's regular help around your home, occasional respite or around the clock care, Goldstar Care Services will be with you every step of the way. We understand that needs change and we can adapt our service with you. As a direct employer of our carers, we can offer you excellent carer continuity with unrivalled overnight handovers between live in carers when they are due to take a break.
Be it emergency care, short-term respite, convalescent home care, companionship care, or a long-term care arrangement with very high dependency needs, Goldstar Care Services can be the solution you need to stay in your own home.
We recruit staff who show empathetic attitude, compassion to others, desire to promote independence, choice and control while supporting young people and older people.
We undertake enhanced Disclosure and Barring Service Checks (DBS) (previously Criminal Records Bureau (CRB) checks) and follow a comprehensive recruitment procedure before employing staff.
For staff who may not have suitable qualifications, we support them to enrol onto RQF Diploma in Health and Social Care or other suitable qualifications, following their recruitment.
We firmly believe that it is important to find out if our prospective staff are passionate about working with you - our service users - in a personalised way. We believe that relevant qualifications do matter but it does not mean anything if a person does not have the right attitude towards care and support for vulnerable people. We offer good career progression within our organisation.