About this role

The key aim of the service is the promotion of independence, enabling the customer to remain in their own home for as long as possible.
To assist in the provision of a responsive high quality specialised flexible and cost effective service.
This will be in accordance with the requirements of the Essential Care Standards under the Care Standards Act 2000. And the requirements of the Care Quality Commission.

To provide hands on personal care and support, ensuring the promotion of independence, enabling the customer to remain in their own homes for as long as possible.

DUTIES AND RESPONSIBILITIES:

• All staff have an important role to play in achieving the vision, aims and objectives of supportive.
• All staff have responsibility of their own work, actively being aware of personal responsibilities and accountability ensuring a safe working environment.
• It is expected that all members of staff will participate in appropriate staff development activities aimed at maximising their potential for the individual’s benefit, ensuring continuous improvement of the quality of the service.
• You should represent and promote the organisation professionally at every opportunity, having a supportive, flexible approach and attitude, maintaining a professional appearance and good personal hygiene at all times.
• Provide a high quality care service to customers as required, listening to customer’s views on how to improve the quality of care and incorporate their wishes and preferences.
• To provide hands on care to meet customer’s needs and requirements as per care plan.
• Complete and develop individual care plans, Risk assessments to ensure the safety of customers and staff.
•  Ensuring all documentation relating to service delivery is accurate, legible and current. To ensure that all care is developed, monitored and delivered in a safe personalised manner with the customer.
• Supportive is committed to equality of opportunity for staff and customers, it is expected that all staff apply equal opportunity and anti-oppressive and anti-discrimination principles within their role.
• Adhere to policy and procedures.
• To ensure professional boundaries are maintained.
• Responsibility for confidentiality and the security of information.
• Promote effective communication and relationships.
• Promote, monitor and maintain Health and Safety
• Contribute to Risk assessments and training as required.
• Contribute to the protection of individuals from abuse, and follow safe guarding procedures.

The above is not exhaustive and the post holder will be expected to undertake any duties which may reasonably fall within the level of responsibilities and competence of the post.

ESSENTIAL:

We delight in offering person centred care to the people who use our service respecting their decisions and right to choice. If you feel you have similar values and are passionate about making a difference we want to hear from you.

• Caring
• Professional
• Trustworthy
• Respectful

We are looking to employ people who:

• Show dignity and respect to others
• Have a commitment to providing high quality care
• Work well together as part of a wider team
• Are flexible, approachable and reliable
• Have a positive attitude
• Are sensitive towards the needs of others
• Have excellent communication skills both written and verbal
• Are self motivated, well organised and want to make a difference
• Are eligible to work in the UK

DESIRABLE:

• Current Driving License
• Experience in Health & Social Care

BENEFITS OF ROLE:

Supportive is a not for profit registered charity with over 27 years experience in delivering high quality care services across many parts of County Durham.
Supportive will help you to gain the skills and experience to enable you to deliver the highest quality care, providing you with the necessary training, guidance and support from Induction and throughout your employment.
We have an excellent track record of developing and promoting staff within the charity and ensure our employees are equipped with the knowledge and support required to succeed.

Standard pay rates are competitive at £10 per hour
Mileage rate 22p per mile
Double time pay rate of £20 for all Bank Holidays from midnight to midnight

Supportive is striving to become an “Employer of Choice”.

All posts are subject to 2 satisfactory references and a fully enhanced DBS (Disclosure and Barring check).
Supportive is an equal opportunities employer.