£9.00 hourly
  • Platinum Care At Home
  • Hambledon Road, Waterlooville PO7 7TU, UK
  • Nov 17, 2020
Full time Healthcare

Job Description

The right candidate must have - 

Platinum Care are looking for a friendly, hardworking individual to join our existing team. The right candidate must have a great work ethic and excellent time management. You must have worked as an Administrator before, with experience in providing excellent customer service to our existing clients and carers, as well as any potential new business and third parties. The right individual must have excellent IT knowledge and good use of Microsoft.
You must have a friendly manner both face to face and over the phone, the key to a great administrator is building good rapports. You must be approachable and organised and have the ability to multitask, as not every day will be the same and you will be interrupted throughout your working day with phone calls and emails.
We are looking for someone who is Dedicated and efficient with an ability to handle a varied workload, but importantly, you maintain a caring attitude with everything you do.

What will you be doing? 

  • Answering incoming calls; taking messages and re-directing calls as required.
  • Dealing with email enquiries.
  • Day to day filing
  • Organising our archiving; including completing our spreadsheet and arranging collection. 
  • Making up Client and Carer files both in internal and external.
  • Working with Microsoft inc; Word, Excel
  • Taking minutes of minutes as and when required.
  • Prepping stationary orders.
  • Possibly maintaining the company social media accounts.
  • Maintaining a clean working office, following our infection control and Covid-19 policies at all times.
  • Prepare and organise for our monthly client communication logs to be taken into our clients homes and collected. 
  • You will be responsible for the post.
  • Sending Client and Carer birthday cards. 
  • Typing up any minutes as and when required.
  • Completing any additional administrative tasks that may be asked of you from your Manager or Director. 

The successful candidate will -

  • Work Monday to Friday - 9am - 14:00pm
  • Will have an hourly salary of £9ph
  • Bank Holidays are not worked, and will be included in your holiday entitlement.
  • Uniform will be provided.
  • Work Pension available.
  • Company Induction and all in house training provided.