Home Instead Elmbridge and East Spelthorne was opened in 2007 and provides a wide range of high quality and flexible home care services to adults and older people.
CQC recognized our ability to be responsive with an Outstanding; this is something we would like to uphold. We have recently moved and upgraded our office to meet the continued requirements of our staff.
We want to continue to be known locally for delivering a high quality service that cares for each individual and caters to their family’s requirements. We work with clients and their families to deliver the best possible standard of care. We pride ourselves on the initial assessment of needs and then tailor our services to meet their specific wants and needs.
Our minimum call time is an hour; we don’t believe you can deliver care, with the individual at the very heart, with any less time. We match a CAREGiver to each client based on mutual interests and hobbies. The same CAREGiver attends each call, so they can build a relationship with the client.
We work closely with different partners including doctors, hospitals, day centres and other care providers to ensure that we have as full a wrap around service as possible to cover social, medical and other care needs of the people we serve.
Currently the office covers Sunbury, Ashford, Shepperton in Spelthorne and Weybridge, Walton, Esher, Molesey, Cobham, Thames Ditton, Hersham, Claygate and Hinchley Wood in Elmbridge
More and more people are requesting the services locally as the access to companionship; home help, personal care or a mix of these is enabling families to lead fuller and better lives.