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Promised Care Limited


Promised Care Ltd is a care agency that provides domiciliary care and support to service users so that they can live independently in their own homes.

It can be worrying, wondering where to start when first considering care for someone you love. That is why we are here to help. We provide the support needed for loved ones to stay safe at home without losing any personal freedom – leaving family members happy and confident that their loved ones are enjoying the highest standards of care at all times.


We aim to provide a Domiciliary Care service which focuses on a holistic partnership relationship that involves the services users in their personal care programme. Ensuring that; respect to Choice, Dignity, Privacy, independence and Safety is promoted and maintained at all times. Our services would benefit individuals living in their own homes, who due to Physical or Multiple diagnoses are not able to independently manage their own Activities of Daily Living (ADLs).

we aim to provide care services which takes into account, respect to services users diverse ethnic groups with ongoing acknowledgement of each individual unique needs, respect to religion, culture, gender, preference, and lifestyle preference. We would strife to maintain continuity in care for as long as it is possible to do so. We aim to provide respite care services offering main carers the opportunity to relax for a short period, while we relieve the pressure of caring 24/7, for their loved ones.

We aim to provide support services using taxi or community bus services to accompany clients to GPs, day hospital appointments or support to access other activities of interests according to choice and ability. We would provide one-on one hospital bedside support services to any one while on admission in hospital. We aim to provide 12 hours, 10 hours, 8 hours sleep in or waking nights care service day or night to services users who are in need of such service due to medical needs, anywhere in the United Kingdom and abroad.

Locally, we provide domiciliary care in the community to vulnerable people from 18 -65, 65 and over. Promised Care will assign carers to provide you with personal care needs and other support needs according to your choice. For these local services we will accept 30 minutes visits, 45 minutes, one hour or more visits