At Care24Seven, we provide personalised, 1:1 home care for elderly people, the disabled and those suffering from debilitating illness. This includes full-time live-in care, regular visits and urgent care.
We believe that at-home care is the gold standard of care for the vast majority of people. Being at home means being surrounded by memories, family and friends. It means being able to receive the best possible treatment. It means being comfortable, feeling loved and being well-looked after.
We offer that care at the highest possible level, with specialist care for those suffering from dementia and other conditions and personalised care plans designed by our experts. We know that some believe that institutional care provides things that home care cannot. We disagree.
We provide holistic care. This includes personal care and medical support, but it also includes support with cooking, cleaning, shopping, booking appointments and dealing with tradesmen. Anything your loved one needs to stay and thrive in their own home.
We have decades of experience delivering outstanding home care. In that time, we’ve refined our processes so that today, we offer the very best home care. We always provide compassionate, highly-trained staff who are dedicated both to their profession and the people they serve.
We know that one of the reasons people book home care is that they’re not ready to commit to long-term residential care. Some conditions can be variable, with some people only needing care in the short-term or if their condition worsens temporarily. Sometimes, our customers want to do some of the caring themselves, but may also need a break from caring at times. For some,care might be needed as holiday or occasional respite cover.
We always work on a 48-hour contract basis. That means that when you book care with us, all you’re committing to is two days of care. Then, you can renew or cancel as it suits you. You can take a break for a few days, and then book us again. It’s completely up to you and the people we’re caring for to choose how we work.
The cost of care is often the biggest barrier for families trying to access care for their loved ones. Funding for care can be difficult to get, and even where it is available, you might need or want more care than you can get funding for.
At-home care is much more affordable than residential care. With residential care, you pay for the cost of the building, as well as for the care itself. Most people would rather stay in their home than leave it. This means it simply makes far more sense to use affordable home care than to pay for unnecessary and unwanted residential care.
We know that sometimes, people choose residential care because they perceive it to be better quality than home care. But we operate at the very highest standards, meaning our clients receive exactly the same standard of care as they would at a residential care facility.
All our care is 1:1. In residential care, 1:1 care is unusual, with most clients being cared for as part of a group. We provide a single, devoted carer for each client.
We also know that it’s vital that our staff are highly-skilled and professional. We dedicate a considerable amount of time to training each carer we recruit, and we’re also a national training centre. Other care companies trust us to train their staff.
But it’s not just about training. We encourage a culture of ongoing learning and development, making sure all our staff keep up to date with industry changes and continue to improve their skills.