Our Services      

 Dedicated to the provision of Quality Care and Support

We take the time to listen to your needs offering tailored care in the comfort of your own home. Our aim is to help you maintain your independence and lifestyle with the support of flexible care.

“Our customer’s wellbeing is an essential part of our service. We offer social clubs providing interests and companionship maintaining their social engagements out of the home” - Phil Turvey

Taking care of you

Our professional care team provide companionship and support offering:

  • Homecare
  • Home help
  • Respite care
  • Emergency care
  • Dementia care
  • Mental Health Care 
  • Palliative care

Care assessment & risk assessment

We evaluate your home care needs, working alongside you and your family to develop a care plan that you are happy with. Our team will visit you at home and discuss the difficulties you have; and look for ways to offer support and companionship both inside the home and outside in the wider community as part of our care assessment.

Your Personal Care and Support Plan

Following your care assessment we develop a care and support plan with you detailing all the support you need, from personal care and home help to providing regular trips out, shopping, and taking an active part in the community. 

Tailored to your personal needs your First Choice Home Care and Support Plan includes:

  • What home care you require
  • How often you will receive help
  • What extra support you require – trips out etc
  • Your carers profile 
  • First Choice Home Care team contact details
  • Agreed home care start date
  • Branch contact details and opening hours
  • Statement of purpose
  • Service users guide

Your Care Plan

  • About you – your personal details
  • Health issues/concerns
  • Aspirations and outcomes
  • Nutrition and Hydration
  • Personal Care
  • Risk Assessments
  • Medication
  • Consent for care
  • Individual specific information leaflets
  • Feedback forms

Local homecare support in your area

We offer homecare throughout Norfolk and Suffolk with branches in Harleston, Halesworth and Snetterton.  As a local independent care agency we take pride in being part of the local community with fundraising charity events, clubs and coffee mornings. First Choice Home Care offer social services care and private-funded packages across East Anglia.  

We are flexible, responsive, person centred and always consider and respect all individual’s dignity, independence and choices. We work very closely with all stakeholders and professionals to ensure a solution focused approach and person-centred approach, is taken and that all care is outcome-focused. It is important to FCHC to be as flexible as possible to ensure increasing complex needs are accommodated allowing our Service Users to remain independent for as long as possible - First Choice Home Care 

Our values

  • Caring – compassionate support and social care services
  • Trustworthy – providing professional standards with integrity
  • Teamwork – working together with dignity & respect
  • Accountable -  professional, honest, trustworthy support and homecare 
  • Listening - we listen & respect your needs 
  • Safety - working safely to provide the best care
  • Effective and Responsive

Our objectives

In supporting our aims, we commit ourselves to the following objectives:

  • To listen to what you want; to respect your choices in a way that gives you as much control as possible when arranging care and support services.
  • To understand your diverse needs, to be sensitive to your needs, wishes and beliefs in providing care and support from trained Care and Support Worker, enabling individuals to maintain their dignity at all times.
  • To work with individuals, families, advocates and other health care professionals if applicable, enabling communication and progress through the correct channels.
  • To encourage you to exercise your rights to personal choice and individual expression including religious and cultural beliefs.
  • To provide continuity of care and support which is tailored to individual needs and valued by those who use our services.
  • To assist you to maintain and enjoy the benefits of the community and specialist services that may be available to them.

For more information call now:

Harleston 01379 640100

Snetterton 01953 667950

Halesworth 01986 800227

Norwich 01603 980394

 

£10.00 - £11.00 hourly
First Choice Home Care Thetford, Norfolk, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Snetterton branch to cover Thetford area. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you / Benefits:...
£11.50 - £13.00 hourly
First Choice Home Care Norwich NR5, UK
Oct 23, 2020
Full/Part time
First Choice Home Care Norwich branch work with a variety of complex service users including those with Mental Health issues, learning disabilities, drug/alcohol abuse histories, various physical disabilities, and challenging behaviours. * Specific Role Required* We are looking to expand the current support team for an Autistic individual within the service. If you have a caring, kind nature and experience in Autism services, we would love to hear from you! This is an excellent opportunity to work both as a main support worker for this package as well as working alongside the rest of our support team in other areas of Norwich. We are looking for hard-working, resilient, and pro-active individuals who are searching for a caring role with a difference. We also work with families where a physical or mental need had been identified in support parents to stay with their children and look after them appropriately.   The successful candidate...
£11.50 - £13.00 hourly
First Choice Home Care Norwich, UK
Oct 23, 2020
Full/Part time
First Choice Home Care Norwich branch work with a variety of complex service users including those with Mental Health issues, learning disabilities, drug/alcohol abuse histories, various physical disabilities, and challenging behaviours. Areas to cover NR1 - NR7 We are looking for hard-working, resilient, and pro-active individuals who are searching for a caring role with a difference. We also work with families where a physical or mental need had been identified in support parents to stay with their children and look after them appropriately.   The successful candidate will be responsible for providing care for people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy,...
£10.00 - £11.00 hourly
First Choice Home Care Bungay, UK
Oct 23, 2020
Full/Part time
First Choice Home Care  provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Halesworth branch to cover  Halesworth, Southwold and Reydon areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we...
£10.50 - £12.00 hourly
First Choice Home Care Southwold and Reydon, Suffolk, Uk
Oct 23, 2020
Full/Part time
First Choice Home Care  provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Halesworth branch to cover  Southwold and Reydon, Halesworth areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can...
£10.00 - £11.00 hourly
First Choice Home Care Dereham, Norfolk, UK
Oct 23, 2020
Full/Part time
First Choice Home Care  provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Snetterton branch to cover  Dereham and Shipdham areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you...
£10.00 - £11.00 hourly
First Choice Home Care Watton, Thetford, Norfolk, UK
Oct 23, 2020
Full/Part time
First Choice Home Care  provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Snetterton branch to cover  Watton and Shipdham areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you /...
£10.00 - £11.00 hourly
First Choice Home Care Attleborough, Norfolk, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Snetterton branch to cover Attleborough, Wymondham and Hethersett areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you / Benefits:...
£10.00 - £11.00 hourly
First Choice Home Care Wymondham, Norfolk, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Snetterton branch to cover Wymondham, Hethersett and Attleborough areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you / Benefits:...
£10.00 - £11.00 hourly
First Choice Home Care Long Stratton, Norwich, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Harleston branch to cover Diss, Harleston and Long Stratton areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you /...
£10.00 - £11.00 hourly
First Choice Home Care Harleston, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Harleston branch to cover Diss, Harleston and Long Stratton areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you /...
£10.00 - £11.00 hourly
First Choice Home Care Diss, UK
Oct 23, 2020
Full/Part time
First Choice Home Care provides industry endorsed homecare to a wide variety of Service Users throughout Norfolk and Suffolk. Service driven we take pride in selecting our team. We are looking for a passionate, caring, dedicated individual wanting to build a rewarding career in the care sector, to join our Harleston branch to cover Diss, Harleston and Long Stratton areas. The successful candidate will be responsible for providing care for vulnerable people in their own homes: Advise, support and/or attend in the appropriate personal care of Service Users Advise, support and or undertake the planning, preparation, cooking and serving of meals Support or undertake household duties such as washing & ironing etc. Maintain Service Users confidentiality, respect, privacy, and dignity at all times Administer medication as per a Care Plan and MAR chart (Full job description send prior interview) What we can offer you /...